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Q: I won't have my money to pay for the books when I need them, what should I do?
A: No problem!  We have a no-cost deferred payment program that you can use on our website or at checkout In-Store.  Click here for more info!
Q: How long do I get to keep the rental(s)?
A: SUMMER 2021 Rentals are due August 6th, 2021. Please click here for more information on how to return.
Q: Do you price match rentals?
A: We guarantee to be cheaper, but if we're not we can fix it.
Q: I like to buy my books instead of renting because I may need them. Why should I rent?
A: We have a no-risk rental which means your full rental price can be applied to the purchase price at the end of the semester.
For example, if the rental price is $25 and the purchase price is $75, you would pay $50 to keep the book at the end of the semester.
Q: What if I end up not needing a book that I purchased for this semester?
A: You have until May 21st, 2021 to return for a full refund. That gives you a chance to attend a full week of classes and decide if you need the item or not.
Q: Can I write or highlight in my rental?
A: Yes, normal use of writing/highlighting in the book is allowed. Excessive highlighting or writing can result in the rental being deemed damaged.  Rentals that are damaged upon return are subject to a damage fee.
Q: How will I know that you have received my rental(s) that I returned in the drop-box?
A: Once we have checked in your rental(s) from the drop-box, you will be sent a digital copy of your receipt to the email attached to your account!


Q: What payment methods do we accept?
A: We accept the following payment methods:

In-store // Website

  • Credit/Debit Card
  • Financial Aid/Deferred Payment (You can find out more information here!)
  • Cash
Q: Why do I need to hold a debit/credit card on file for a rental?
A: We require a debit/credit card to be used as collateral in case the rental is not returned.


Q: How much does it cost to pickup my order in-store/curbside or shipped?
A: In-store & Curbside pickup is always FREE.  Shipping is currently free for orders over $75.  For orders under $75, shipping will be a flat rate fee of $8. 

Q: How long does it take to process/ship my order?
A: During business hours, online orders are processed/shipped throughout each day.

Q: How long does it take to get my order if I ship my books?
A: With our shipping, orders will typically be delivered in 1-3 business days.  Due to inclement weather & covid-19 delays, this shipping time may be longer than normal. 



Q: What if I'm not in town to buy/rent my textbooks?
A: We're open 24/7/365 online at! You can also call us @ (615) 230 - 0502 during normal store hours to place a phone order!

Q: What are your store hours?
A: Our normal store hours are Monday - Friday, 9 a.m. - 5 p.m.  At the beginning and end of each semester, we will be open extended hours. You can view the current store hours here!

Q: What if I can not make it to the store during operating hours to return my rental?

A: We have a 24/7 Drop Box available on our storefront.  You can also find more rental return options here!



Feel free to contact us with any other questions:

📞  : 615-230-0502

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